WEDNESDAY THOUGHTS: CUSTOMER SERVICE

You can’t assume what business A will provide, based on your experience with businesses B or C. Yeah. They make chicken, too, but maybe that’s ALL that they do—and all that they want to do. 

If you want veggies, rice, fries, beans, desert, a drink, condiments, or even a plate and fork, you may have to either patronize another establishment, or fix, or bring all of that other stuff you want, yourself. Continuing to patronize and  complaining about what’s not there, doesn’t make sense.

The same line of work, product, or services provided, look and function in dramatically different ways, when investment in every possible aspect of operations has been made, and excellence is the goal. 

Sometimes, you have to recognize that you’ve been spoiled rotten by the efficient customer service, competence, attention to detail, etc., of one business, and need to lower your expectations of another. 

You really do get what you pay for.

You have to forfeit your ideas of what ought to be in place, or what seems to be common sense to have in place—and if you must deal with business A, be prepared for bare bones.

If you just have to utilize business A, you may begin to feel as if you are an employee—troubleshooting, corresponding, and doing things yourself, lest YOU appear uncaring, incompetent, or unprofessional.

Sometimes you overextend, because some things are too important to be plagued by carelessness and apathy.