When others speak for you, even if they're well-meaning, there's always the possibility of misunderstanding and confusion.
It's important that those authorized to represent you, are not rogues with self-serving agendas, who need to be reminded: "You may speak FOR them, but YOU are NOT them.
Your demeanor and tone, when dealing with the clients, friends, family, associates or subordinates of the person you represent, should reflect that you understand the heart of that individual, and how he, or she, regards those who are vital to the working or success of an enterprise or effort.
When you speak for yourself, some folk may STILL be confused, (or pretend to be) but they can no longer say they don't know your wishes, opinion, ideas, beliefs, or viewpoint. If they take it upon themselves to make up answers FOR you, based on their own agenda or preferences, they're not reliable representatives.
Those trusted with authority must always remember that someone else will be held responsible for their every word and action.
When you lie, under the guise of protecting the person you represent, and then can't remember the lie you told, guess who ends up with egg on his or her face? Not you. THEM.
Never make the person you represent have to come behind you and clean up your verbal, virtual, or actual messes.
Asking legitimate questions, in the workplace, should not be viewed as dissent, or the beginning of an insurrection.
If you can't get answers, (particular concerning those matters that have direct impact on you and your performance) after you have been patient, and followed the chain of command, you are free to, and should try another route.
Seek out the responsible person. You may find they are not the Big Bad Wolf, or the trembling sheep who crumbles at the hint of confrontation, that they have been portrayed to be. You'll get facts, truth, and clarity that, perhaps, you never got before.
Clearing the air is not a bad thing-- except to those who thrive in fog.
Always know who's really in charge.
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